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Terms and Conditions
Please read our Terms and Conditions carefully before proceeding.
EMAIL ADDRESSES To sign up, participants MUST possess a contactable email address for correspondence and registration notifications. MEMBERSHIP FEE This entrance fee is compulsory for all first-time registrations. ADMIN FEE An administrative fee is chargeable upon registration and is non-refundable in the event of course cancellation. COURSE FEES Course fees are quoted in Singapore dollars. Course fees include the cost of course materials and the use of music instruments/equipment and training facilities during assigned hours. Published course fees are subject to change without notice. CANCELLATION AND REFUND SCHEDULE A written notice needs to be submitted for course cancellation following the refund schedule below. (1) 80% of course fees when a written notice is received seven (7) days before term commencement. (2) 50% of course fees if the written notice is received within seven (7) days before term commencement. (3) No refund will be given in the event of non-appearance or when the term has commenced. The nomination of a replacement to attend the scheduled course is acceptable if a written notice is given before the course start date. DEFERMENT Course deferments are allowed if a written deferment notice is received no later than three (3) weeks upon course commencement. No refunds will be made if you wish to defer after attending three (3) weeks of an ongoing course. However, deferment will be granted for hospitalization, bereavement and difficult pregnancies. Deferment requests must be supported with medical documentation, where applicable. A maximum of two (2) terms deferment period will be granted for hospitalization and bereavement cases. Difficult pregnancy cases will be given a twelve (12) month deferment period. EVOUCHERS eVouchers (in the form of number codes) are only applicable for course fees and will expire (6) months from the date of issuance. eVouchers are not redeemable for cash and cannot be returned for a cash refund. We are not responsible for lost or stolen eVouchers. COURSE CONFIRMATION Your registration will only be confirmed upon successful allocation of timeslots and when payment has been received. You will receive a confirmation email containing detailed training information inclusive of the date, time and venue about seven (7) days before the course start date. COURSE SCHEDULES Believer Music reserves the right to change course schedules, modify course content, limit/increase class size and cancel courses without prior notice. MAKE-UP SESSIONS To book a make-up class for missed lesson, 5 guidelines follow: (1) Make-up slots can be scheduled in advance for the week of absence of your original assigned class. (2) Make-up slots are dynamic and are subject to availability. (3) You are entitled to only 1 class per week. However, you will be able to schedule an extra make-up class if your Coach has authorized you to do so. (4) Scheduling a make-up on the first week is possible but priority will still be given to host students even if you have been successfully assigned. (5) You can also queue for unavailable slots. You will receive an email notification when class allocation is successful. REFRESHER COURSE ATTENDANCE You qualify for refresher course fees if you are repeating a particular module. COURSE MATERIALS Reproduction, copying or digital scanning of course materials is not allowed unless written permission has been obtained from Believer Music.
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